Delivery and returns
The boxes are generally shipped within the Day we receive the paiement, maximum 2 days after. They are shipped but a transport company, chosen by the client, with a tracking number. Whatever delivery option chosen, we can send a link to track the boxes.
The shipping fees are paid by the client, and are evaluated depending on the total weight fo the order. We recommend to gather all articles in one order. We can put 2 order together places separately, to avoid additional fees. The boxes are sent at your risks.
The dimensions of the boxes are appropriate and the articles are correctly protected. If damage has occurred when receiving the boxes, it comes to you to inform the carrier accordingly.
Concerning returns, you should imperatively contact customer service beforehand, in order to commonly decide of a solution, such as an exchange, or a credit note. We take full responsibility of a product that presents manufacturing defect, but under no circumstances a product that has been worn or used will be accepted for return.